Welcome to the Worldwide Events privacy policy.
Worldwide Events is a trading name of Big Worldwide Limited (company number: 03210436). You may also know us by one of our other brand names: m&i, Private Luxury Events, Amour, Love Travel Awards and TFest. We respect your privacy, and we are committed to protecting your personal data.
This privacy policy will inform you as to how we look after your personal data when you visit our websites (regardless of where you visit them from), sign up to any of our newsletters or purchase services from us (including attending one of our events) and will tell you about your privacy rights and how the law protects you. Our websites are not intended for children and we do not knowingly collect data relating to children. If we learn that we have inadvertently collected personal information from a child, we will delete that information as quickly as possible. If you believe that we might have any information from a child, please contact us at privacy@wwideevents.com.
We have included a glossary at the end of this privacy policy which you can use to help you understand the meaning of some of the terms we use.
Worldwide Events is the controller and responsible for your personal data (referred to as "we", "us" or "our" in this privacy policy).
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our DPO using the details set out below.
1.2.1 Email address: privacy@wwideevents.com
1.2.2 Postal address: Data Protection Officer, Worldwide Events 27 Furnival Street, London, EC4A 1JQ.
1.2.3 Telephone number: 02073808584
We keep our privacy policy under regular review. This version was last updated on 13th of July 2022. Historic versions can be obtained by contacting us.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave any of our websites, we encourage you to read the privacy policy of every website you visit.
2.1 Personal data is any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
2.2 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
2.2.1 Identity Data includes first name, last name, username or similar identifier and title.
2.2.2 Contact Data includes billing address, email address and telephone numbers.
2.2.3 Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
2.2.4 Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, error reports, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.
2.2.5 Profile Data includes your username and password, photograph, employment and professional background, medical, dietary and accessibility requirements, date of birth, nationality and previous event attendance, your interests, preferences, feedback and survey responses.
2.2.6 Usage Data includes information about how you use our websites and services, including but not limited to the service features you use, the settings you selected, your URL click through data, including date and time stamp and referring and exit pages, and pages you visited on the service.
2.2.7 Professional Data includes professional biography or profile, produced or approved by you, that may contain your image, likeness, or voice, which may be published and made available to our subscribers, event audiences, or published online via our websites and social media channels for promotional purposes.
2.2.8 Event Imagery includes footage and imagery captured through recording or photography at our events.
2.2.9 Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Apart from medical, dietary and accessibility requirements which we collect from you and process (as part of your Profile Data) so that we can: ensure you can access our event venues, offer appropriate meal choices and act appropriately in the event of a medical emergency, we do not collect any Special Categories of Personal Data about you.
Special Categories of Personal Data include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data.
We do not collect any information about criminal convictions and offences.
2.4 We collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
2.5 If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with access to our events). In this case, we may have to cancel a service you have ordered from us but we will notify you of this at the time.
(a) apply for our services, including signing up to attend an event;
(b) create an account on our event application;
(c) subscribe to our publications;
(d) request marketing to be sent to you;
(e) enter a competition, promotion or survey; or
(f) give us feedback or contact us for any other reason.
(a) analytics providers such as Google based outside the UK;
advertising networks such as Google, Meta, LinkedIn and Twitter based outside the UK; and
(b) search information providers such as Google, Meta, LinkedIn and Twitter based outside the UK.
Generally, we do not rely on consent as a lawful basis for processing your personal data. Where we are relying on your consent for our processing, you have the right to withdraw that consent at any time by contacting us.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the lawful bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
---|---|---|
To register you as a new customer | (a) Identity (b) Contact (c) Financial (d) Profile |
Performance of a contract with you |
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Provide you with information about events you have registered to attend (d) Provide, activate and manage your access to and use of our services, including your attendance at events (e) Provide customer, technical, product and other support |
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Profile |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To enable you to partake in user testing, a prize draw, competition or complete a survey |
(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical (d) Profile |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics to improve our website, services, marketing, customer relationships and experiences | (a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services (including events run by all our brands) that may be of interest to you | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications |
Necessary for our legitimate interests (to develop our products/services and grow our business) |
To make suggestions and recommendations to you about goods or services (including events) offered by our group companies that may be of interest to you | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications |
(a) Where required by law, we will rely on your consent for this processing (b) Where we are not legally required to obtain your consent, we rely on the legitimate interests of both us and our group companies (to develop our and their products/services and grow our and their business) |
Allow delegates to see images from event and also for promotional purposes (We even imagery for marketing and social media) | (a) Event Imagery | (a) Consent |
To enable you to speak at one of our events or provide content to be published at or in relation to one of our events and to promote that event / your contribution | (a) Professional Data | (a) Consent (b) Performance of a contract with you |
Providing our services to you, where we need to know details of your accessibility requirements, dietary requirements and / or other medical requirements | (a) Special Categories of Personal Data
(b) Profile Data |
In addition to the relevant lawful basis identified in each case above, we either rely on (a) Your consent for us to process this data; or (b) You manifestly making this data public |
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if:
5.1 We may share your personal data with the parties set out below for the purposes set out in the table above:
5.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We share your personal data within the Worldwide Events Group. This will involve transferring your data outside the UK.
We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data. These rules are called "binding corporate rules".
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
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